MATSUMOTO HOTEL KAGETSU, Matsumoto – A Smart Stay in the City
About the Hotel
Rooms with Local Craftsmanship
Matsumoto Hotel Kagetsu offers 86 air-conditioned rooms featuring refrigerators, electric kettles, and private bathrooms with bathtubs. Rooms are furnished with Matsumoto folk craft furniture. Select rooms include a seating area, spa bath, or a terrace. The property has both a main building with high ceilings and an annex building with a more retro atmosphere, offering Western-style and Japanese-style Tatami rooms.
Dining on Nagano Produce
The onsite restaurant, Ikaza, serves French-inspired cuisine that incorporates local Nagano ingredients, described as 'Ngano Terroir.' A breakfast buffet features Japanese home-style dishes made with Shinshu region produce. The cafe, Hachijuroku Onkan, serves hand-dripped coffee brewed at 86 degrees Celsius, European-style curry, and homemade Western sweets. Lunch options include a selectable main course prefix menu and a chef's omakase course.
Onsen Baths and Bicycles
The hotel features a public bath, 'Fukashi no Yu,' which uses local groundwater selected for Japan's 'Heisei Famous Water 100' list. Recreational amenities include a spa tub, massage services, and free-use bicycles for guests to explore the town. The male and female baths were renovated in early 2024.
Steps from Matsumoto Castle
The hotel is a 5-minute walk from the historic Matsumoto Castle and Nawate Street. It is a 5-minute bus ride or a 15-minute walk from JR Matsumoto Station. The surrounding area includes Nakamachi Street with its traditional 'namako' wall storehouses, the Suzuki Method International Academy, and the Kametaya Sake Brewery. The hotel is a base for visiting Kamikochi and Utsukushigahara.
Concierge and Porter Service
Services include complimentary property-wide WiFi, a concierge, gift shops/newsstands, and complimentary newspapers in the lobby. Porter service is available for guests staying in the annex building. The hotel can arrange bicycle rentals and provides sightseeing information. Private parking is available for JPY 540 per day.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Cycling
Services
- Free shuttle service
- Valet parking
- Housekeeping
- Laundry
- Welcome drink
Dining
- Restaurant
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Jacuzzi
- Full body massage
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Trouser press
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a mixed experience at the hotel. The rooms were perfectly sized for our family of four but could have been a little cooler. Unfortunately, I was given a western room in the annex block, which was small, cramped, and old-looking. On the bright side, the service was great with friendly staff providing a good vibe throughout my stay. The location was excellent, near the castle, and surrounded by great restaurants and cafes. The dining experience was enjoyable, offering a variety of Japanese and Western options. However, the facilities were a bit lacking, with some rooms feeling a little spartan. Overall, a decent stay with some room for improvement.
The hotel offers very spacious and comfortable rooms although they could benefit from more maintenance and repainting. The service was friendly and attentive but lacked the flexibility to accommodate special requests easily. The location is excellent, close to Matsumoto Castle and a variety of dining options. The dining experience was good but crowded during peak hours. The facilities are satisfactory with a nice onsen and helpful staff.
Staying at this hotel was a mix of great experiences and a few downsides. The rooms were huge and comfortable, but there was a lingering smell of cigarette smoke. The service was excellent, with staff going out of their way to help us and making us feel welcome. The location was ideal for exploring the city, although a bit far from the station. The dining options were refined but lacked variety. Overall, a comfortable stay with some room for improvement.
Staying in the annexe room was a delight with a private balcony offering stunning mountain views and a charming European touch with lots of wood. The room was clean, and the bed was super comfortable, providing a cozy stay. However, the price could be considered a bit high for the value offered.
The hotel is not perfect but exceeded my expectations. The rooms were a bit tired but still comfortable and spacious, a refreshing change from the tiny rooms we had in Tokyo. The service was friendly, although there were some minor mishaps with the room key. The location was fantastic, close to all the key attractions in Matsumoto. The dining experience was pleasant with a nice Japanese buffet, but the coffee was just so-so. Overall, a great value for money stay with a few minor hiccups.
My stay at the hotel was a mix of positives and negatives. The room, especially the spacious and comfortable bathroom with beautiful tatami mats, was a highlight. The service provided by the friendly and helpful staff, particularly Alexander, was commendable. The hotel's proximity to Matsumoto Castle was excellent, but the dining experience left something to be desired.
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